Production Support

‘Keep your lights-on 24X7!’

With our follow-the-sun delivery model, we are providing Symphony led 24X7 support services for the entire stack including Cloud, Operating System, Database and SAP Basis. With Symphony, we have automated 80% planned actions across all these layers which guarantees efficient operations & optimized TCO over your SAP systems.

‘Your orchestrated operations center for SAP’

Our Expert team will ensure that your SAP applications are Secure and compliant with all regulatory guidelines

SAP Authorization and Support

The major concern of many organizations today is to secure their business data. With SAP (ERP) holding most of the critical business data is often imposed to advanced regulation. Maintaining a clean and compliant security architecture by meeting the requirements of regulations like the SoX (Sarbanes–Oxley Act) is becoming increasingly complex in SAP environments.

At Basis Expert Consulting Service, our full stack administrators will assist to bridge the gap between a business and its full potential by ensuring a secured well-defined authorization structure that will bring down the Segregation of Duty risks.

We offer

Our highly skilled and diverse consultants provide end-to-end SAP security support.

We offer 24X7 expert Security coverage

SAP User Administration: Creation and Modification of User accounts by following in the best practice. User Termination/Leavers management. Monitoring - Analysis of user activities, security violations, identification of inactive logons and the system usage statistics. This can be achieved using our solution Symphony for SAP.   SAP Role Administration: Creation and modification of roles as per the business requirement. Technical troubleshooting for complex authorization issues.   Audit Reporting: We help you be audit ready by analysing the User and authorization reports necessary for the system audit. We can leverage our Solution Symphony for SAP reporting feature to keep a track of the audit reports.   SAP User License Optimization: We will access the SAP license utilization to identify the ideal license type and classify/reclassify the user license Type. Help organization to comply with the SAP license audits.
Symphony free trial